11/17/2023 0 Comments Gun lake express casino bus![]() I like the play and will continue to do so but with low expectations of service from areas of noted concern. I hope the new expansion sets a new standard for service in other areas that leaves a player feeling respected. Hey GLCE Riders, we have some exciting news to announce regarding the buffet incentive Starting tomorrow, 8/3/19, all bus guests arriving BEFORE 3pm. Security does an amazing job of providing courtesy service while tending to what is sometimes a difficult population. Slot attendances very courteous and kind, valet team typically positive and quick, restrooms clean, Reward Center and Cashiers kind and friendly. Existing staff quick to confirm this as you are seated so we aren't angry with them for our wait (once seated). ![]() Floor housekeeping services blunder thru to keep the bottles and ash trays off the floor (tripped on them twice) Sand HIll Cafe consistently short staffed with long seating waits when one can look in and see the empty tables they can't fill due to do no wait staff. Sierra in Valet rude and uncommunicative the day there was a problem which was clearly due to staffing shortage. The casino boasts a variety of delicious restaurants and bars throughout the luxurious property. ![]() They also offer a gaming floor equipped with table games like blackjack, 5 card poker, craps, roulette, and baccarat to name a few. However, past three months overall hospitality is awful. The Gun Lake Casino located in Wayland, Michigan offers over 2,000+ slot machines and video poker. I visit frequently and consider the play to be fair. ![]()
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